Privacy policy

Last updated: August 28, 2025

Oboe Reeds By Ashland is run through Shopify. This Privacy Policy explains how I collect, use, and share your personal information when you visit my website or make a purchase.

Information I Collect

When you shop here, I may collect your contact details such as name, email, shipping and billing address, and phone number. I also collect order details including what you purchase, your payment method, and shipping information. Payment information is processed securely by Shopify, and I do not store card numbers myself. In addition, Shopify automatically collects device information such as your browser, IP address, and how you interact with the site.

How I Use Your Information

I use this information to process and ship your orders, communicate with you about your order or questions, improve my store and your shopping experience, and help prevent fraud to keep transactions safe. If you sign up for them, I may also send occasional shop updates or promotions. You can unsubscribe from these at any time.

Sharing Your Information

I only share your information with service providers who help me run this shop. Shopify hosts my store and processes payments, and shipping providers deliver your reeds to you. I do not sell your information. For details on how Shopify handles your data, you can read their full policy here: Shopify Privacy Policy.

Data Retention

I keep your order information for my records unless you ask me to delete it.

Your Rights

Depending on where you live, you may have the right to access, correct, or delete your personal information. To exercise these rights, you can email me at ashland.zachary@gmail.com.

Changes

I may update this policy occasionally to reflect changes in my practices or for legal reasons. The new version will always be posted here with an updated date.

Contact

If you have any questions about this policy or how your data is handled, you can email me at ashland.zachary@gmail.com.